This white paper outlines the need for standardization and industry collaboration to bring guaranteed Quality of Service (QoS) to Carrier Wi-Fi. While Carrier Wi-Fi deployments are on the rise, current industry standards do not support QoS on Wi-Fi access technology. This paper unfolds the industry path to support QoS on unlicensed spectrum technologies, including a technical framework, data types, security mechanisms, APIs and interfaces to improve Wi-Fi network performance and therefore the user perceived quality of experience. Current standards alone will not be sufficient for improved Quality of Experience to the user; the seamless connection does not ensure a quality connection and the user may often be forced to turn off Wi-Fi.

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