Onboarding Evolution

User Engagement in WBA OpenRoaming^TM Era

Passpoint introduced seamless, automatic and secure authentication, initiating an important change from password-based networks to a disruptive experience in which the end-user would simply connect to the network.

The latest achievement was the launch of WBA OpenRoaming™, a global Wi-Fi roaming federation that enables a seamless and secure connection to Wi-Fi among a trusted network of roaming partners. In an effort to support today’s data security trends and simplify roaming solutions, the move to OpenRoaming has seen a noticeable increase within the Wi-Fi industry since its launch in May 2020.

Onboarding Evolution – User Engagement in WBA OpenRoaming™ Era is a new white paper from WBA that explains the difference between what happens on a network authentication and interconnection level from the software layer that can be added on top of it. It examines how OpenRoaming and Captive Portals work together on different layers and at different stages of the Wi-Fi onboarding process.

WBA’s previous white paper, “Captive Network Portal Standards” defines some existing use cases, aligns user experience (UX), presents practices to consider and provides suggested guidelines for future features that can be adopted as a unified standard by client devices, client manufacturers and network hardware manufacturers.