Program Manager Job Description

This role is responsible for planning, facilitating and manage the various programs across the various workgroups and projects of Wireless Broadband Alliance (WBA). The position reports to the PMO (Project Management Office) Senior Director and requires extensive working with various workgroup chairs and project leaders within WBA.

The work-location is flexible (for additional information, please see the details given under Section B).

A) Roles & Responsibilities

The function is part of the WBA PMO team and covers 3 broad work-areas.

1 Technical Support Responsibilities

1.1 Review, plan and facilitate the technical needs of current programs and future roadmap requirements of WBA (including identifying/implementing ongoing enhancements).

1.2 For new WBA initiatives/activities, provide support to the WBA PMO team, Workgroup Chairs and/or project leaders (who are subject matter experts in the given work-areas) in the following respect:

  • conducting feasibility study and evaluation,
  • gathering and analyzing requirements,
  • drafting and documenting recommendations, specifications, procedures or guidelines,
  • obtaining approval from working group leaders and/or Board Members, and
  • releasing approved recommendations, specifications, procedures or guidelines.

1.3 For existing/ongoing projects, provide technical support to the various project leaders and document owners (on need basis) during the project/document lifecycle.

1.4 Support Project Leaders in developing/reviewing Project Information Pack for the WBA Working Sessions (typically, at the start of the year or on need basis).

1.5 Support WBA Workgroup Chairs and WBA PMO team in preparing and developing the “Architecture, Roadmap & Workplans” of the WBA based on the priorities set by the Board and inputs from members.

2 Program Management Responsibilities

2.1 Establish and maintain project/document management frameworks, processes and templates.

2.2 Support the WBA PMO team and workgroup leads in commissioning, tracking & reporting across projects and initiatives.

  • Conduct project commissioning for new initiatives approved by the WBA management.
  • Facilitate project lifecycle management, from concept to implementation to maintenance.
  • Coordinate/drive WBA projects and work streams together with PMO team and Workgroup Chairs.
  • Provide necessary assistance/clarifications to the PMO team and project leads in terms of project/document management frameworks, processes and templates.
  • Assist WBA PMO team and project leaders with gathering/analyzing feedback and completing necessary approval/ratification process for projects/initiatives.
  • Support the PMO team on the regular PMO Meetings with the Workgroup Chairs to review progress and status of all projects/initiatives.
  • Track and coordinate timelines and activities that overlap across multiple project teams.

3 Custodian of the WBA Assets, including (but not limited to)

3.1 Manage and maintain various technical and project related documentation produced by the workgroups of WBA (including specifications/documentations)

3.2 Support the WBA Project Management Methodologies (PMM), processes, templates and other WBA frameworks and policy documentations

3.3 Manage participants’ register for various WBA projects as per WBA Rules/IPR policy

3.4 Managing document storage and access rights on the WBA Extranet for various projects

  • Setup and manage project registration process based on WBA Rules
  • Setup and manage the access controls of individual work-group/project folders
  • Setup, manage and support access to project documentation for WBA member.
  • Setup, manage, upload and archive documents managed by WBA PMO, including those generated in working sessions, roundtables & board meetings.

3.5 Setup/manage centralized databases to ease access and avoid non-redundant data of:

  • Member Database
  • Project Database
  • WBA Official Documents
  • Contact Lists & others PMO related information

B) Additional Information

  • The role is part of the WBA Operations Team – which is spread across multiple geographies. The WBA project participants include representatives of WBA members from around the world.
  • The role reports to WBA PMO Senior Director based in Portugal.
  • The work-location is flexible and candidates interested in working from home may also be accepted.
  • Job requires international travel to attend the two WBA Meetings (and potentially additional face-to-face working sessions), hosted by WBA in different regions during the year.
  • Most of the project work is done electronically (over conference calls, emails etc.) and need ability to attend meetings that are held across time zone (to accommodate global membership).

C) Background Requirements

Around 5 years of technical/commercial project management experience in the telecommunications industry with exposure to wireless network technologies (Wi-Fi, 3G, LTE, IoT, etc.)

  • General understanding of the wireless network and their inter-working and past experience in engaging wireless and broadband operators
  • The job requires strong written and verbal communication skills in English and good interpersonal skills.
  • The candidate is expected to have an ability to work independently and with minimum day-to-day supervision.
  • Exposure to any of the wireless industry forums, such as GSMA, ETSI, Wi-Fi Alliance, IEEE, etc. as a participant will be an advantage (though not necessary).

To apply for this position or find out additional details, please contact tiago@wballiance.com