Expert urges roll out of seamless Wi-Fi to improve customer retention
More of a focus on seamless Wi-Fi off-loading could help mobile network operators improve their customer retention at a time when competition between carriers is fierce. That's the advice given by Torbjorn Ward, CEO at Aptilo Networks, who used his latest post at rcrwireless.com to highlight the major business opportunities that could be created though a roll out of carrier-class Wi-Fi services.