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OpenRoaming in Hospitality
In today’s hospitality industry, Wi-Fi is no longer a hotel amenity, it’s a deciding factor that defines the guest experience. Studies shows that reliable internet access ranks among the top three reasons guests choose a hotel. But “reliable” now means more than strong signal bars in the guest room. Guests expect connectivity that follows them across the lobby, meeting rooms, restaurants, and even beyond the property – automatically, securely, and without logins.
This is where OpenRoaming™, developed by the Wireless Broadband Alliance (WBA), is redefining what “great guest Wi-Fi” means.
The Growing Presence of OpenRoaming in Japan
Following the successful completion of the 2025 Osaka-Kansai Expo, the event proved to be a powerful catalyst for connectivity innovation across Japan. OpenRoaming played a central role , enabling seamless and secure Wi-Fi access for millions of international visitors and domestic travelers. The “Osaka Free Wi-Fi OpenRoaming” service, deployed across key venues, transportation hubs, and public areas throughout Osaka, demonstrated how large-scale, federated connectivity can enhance user experience and support Japan’s smart city vision.
Emergency Calling over Wi-Fi Networks Industry Framework
This report defines an end-to-end framework for emergency calling over Wi-Fi, enabling users without cellular coverage or credentials to place calls, while ensuring secure, authenticated, and location-aware communication through credential-free Wi-Fi access.
The framework covers network discovery, secure connection to the network and location identification, and has been developed to ensure both operational and legal requirements around the world are met. It also expands the availability of emergency services access to unconnected and Wi-Fi only users, calling on device manufacturers to embed emergency profiles into their devices.
Cellular Emergency Calling over OpenRoaming Wi-Fi Networks
As a mobile operator, understanding how to cost-effectively extend Voice over Wi-Fi (VoWi-Fi) to improve coverage in weak signal areas or dead spots, is key to enabling emergency services communications.
This report outlines how OpenRoaming can be used as a global extension of traditional mobile voice services, combining SIM-based authentication, emergency call routing and accurate location detection to deliver lower cost roaming-friendly emergency Wi-Fi calling. It also demonstrates how OpenRoaming’s bronze performance tier supports VoWi-Fi with sufficient Quality of Service (QoS) to support emergency calling, as well as providing international emergency fallback when a cellular service is not available.
